The first 10 minutes set the tone for the whole stay. A warm, well-prepared welcome turns guests into 5-star reviewers and repeat bookers.
A clear arrival plan
Share check-in steps, the exact address with a map pin, and parking details a day before arrival. Self check-in with a lockbox works well for late arrivals.
Small touches that delight
Bottled water, tea/coffee, fast Wi-Fi details on the table, and a short note with your number. In India, a few snacks and clear AC/geyser instructions go a long way.
A simple house manual
List Wi-Fi, appliances, trash days, and your top local food picks. Keep it on the table and pinned in chat from your owner dashboard.
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